FAQ

FAQ

  • What are the colors available in Honda Cars?

    Usually Honda cars come in six exciting exterior shades- Carnelian Red Pearl, Golden Brown Metallic, Alabaster Silver Metallic, Taffeta White, Crystal Black Pearl and Urban Titanium Metallic

  • Can I call anyone for additional questions?

    Yes you could call our showroom/ service for additional questions on (sales:8088651651/ service: 8088652652).

  • Can I schedule a test-drive?

    We look forward to make your shopping process as convenient for you as possible. You could fill in the details on the test drive link in the website to schedule a test drive or visit our showroom directly and schedule a test drive or alternatively call our sales hotline 8088651651 and schedule one too. However, we determine test-drive eligibility based on availability of time slot and to licensed drivers 18 years of age and older.

  • How will a representative from Saphire Honda get in touch with me?

    Our Sales Specialists will initially respond to your query either by phone or by e-mail, based on what you have indicated as your preference during the quote-request process. Additionally, kindly ensure that your contact details are accurate.

  • Once I submit my quote request and other purchasing information, how long should it take for a dealer to contact me?

    You should receive an phone from our sales specialist within one business day.

  • How can I trade-in my old car for a new car?

    Our Showroom is equipped with a Pre-Owned (Auto Terrace), division, which will assist you immediately in evaluating you car and quoting a good price for your car on the spot making it extremely convenient to trade-in your old car.

  • Can I place a vehicle on hold?

    Yes. But availability on high-demand vehicles may be limited.

  • Can I purchase a car directly from this site?

    No. This site helps guide you through the selection process by allowing you to request a quote. You could further make a booking online through our secure payment gate way.

  • How can I trade-in my old car for a new car?

    Our Showroom is equipped with a Pre-Owned (Auto Terrace), division, which will assist you immediately in evaluating you car and quoting a good price for your car on the spot making it extremely convenient to trade-in your old car.

  • Is warranty service available for my Honda Certified Used Car through the dealer?

    Yes the Honda Certified Used car can be serviced through our dealership.

  • Is there special financing available for Honda Certified Pre-Owned Vehicles?

    Yes. Special financing rates are available through our authorized finance partners. Please visit our Auto Terrace section on the website or contact our showroom on 8088651651 for more details.

  • How often do I need to change the oil in my vehicle?

    There are many variables that determine how often an oil change is needed (climate, drive time, highway or city street driving, etc.). You should refer to the Scheduled Maintenance section in the appropriate owner's manual for specific information, or give one of our service advisors a call) at (8088652652).

  • Do warranty repairs have to be completed at the dealership where the car was originally purchased?

    No. Warranty repairs can be performed at any authorized Honda dealership. However, we encourage you to visit our service centre as we have complete background history of the vehicle and this enables us serve you better. Fore more details call our service hotline 8088652652

  • How do I link my phone to my Honda’s Bluetooth?

    1. On the phone, verify Bluetooth is ON and it’s in discoverable mode. Consult your phone’s user manual for instructions on how to change these settings. 2. Press the PHONE button on the radio unit. The vehicle will notify you that there are no phones paired and ask you if you would like to pair a phone now. 3. Select "YES" and then "OK" 4. The vehicle will search and then provide a list of Bluetooth devices found. 5. Select your phone from the list. The phone will either display a 6 digit number to verify against the vehicle, or the phone will prompt for the pairing pass-code. - If the 6 digit number is displayed, verify the number on the phone matches the number on the vehicle and press the confirmation button on the phone. - If the phone prompts for the pairing pass-code, enter the pairing pass-code provided by the vehicle into the phone. 6. If the phone is not found by the vehicle, select "PHONE NOT FOUND?" and skip to step 9. The vehicle will prompt you to begin the pairing search from the phone. 7. Once the phone is paired, the vehicle will notify you that the pairing was complete. If your phone supports enhanced features such as message and phonebook access, the vehicle will display "Automatic Phone Sync". Select "On" for phone information to be imported or "Off" to not allow the vehicle to synchronize these features. Check your phone for any popup messages and be sure to select the check boxes to always allow access to the incoming message notifications and automatic phonebook download requests if asked. Not accepting these requests may cause Bluetooth connection problems. 8. If your phone was not found while on step 4, proceed with the following steps on the phone. 1. From the home screen on the phone, tap "Settings" 2. Tap "Bluetooth" 3. Verify that "Bluetooth" is ON. If not ON, tap the slider next to "Bluetooth" to turn from OFF to ON. 4. The phone will automatically scan for devices. 5. Tap the expected name of the device. 6. The phone will either display a 6 digit number to verify against the vehicle, or the phone will prompt for the pairing pass-code. If the 6 digit number is displayed, verify the number on the phone matches the number on the vehicle and press the confirmation button on the phone. If the phone prompts for the pairing pass-code, enter the pairing pass-code provided by the vehicle into the phone. 7. To enable incoming message notifications, tap the blue circular icon next to the device name and tap the slider next to "Show Notifications" to turn from OFF to ON. Instructions are based on newer model Hondas. Can’t get your phone to connect? Give one of our sales associates a call at (8088651651), or stop by for some assistance! DISCLAIMER: Connectivity depends on phone compatibility, which is not guaranteed by Honda and can change. Before purchasing a phone or this vehicle, please confirm compatibility. Honda will not be responsible for the compatibility of a phone with this vehicle.

  • How do I link an additional phone to my Honda’s Bluetooth?

    1. Ensure Bluetooth is OFF on all phones except the phone to be paired. On the phone to be paired, verify Bluetooth is ON and it’s in discoverable mode. Consult your phone’s user manual for instructions on how to change these settings. 2. Press the PHONE button on the radio unit. The hands free system will notify you that there are no phones connected to the system and ask you if you would like to connect to a phone now. 3. Select "YES" and then "OK" 4. The system will provide a list of phones that have been previously paired. To initiate a new pairing, select "Add Bluetooth Device" and then select "OK". 5. The system will search and then provide a list of Bluetooth devices found. 6. Select your phone from the list. The phone will either display a 6 digit number to verify against the system, or the phone will prompt for the pairing pass-code. - If the 6 digit number is displayed, verify the number on the phone matches the number on the system and press the confirmation button on the phone. - If the phone prompts for the pairing pass-code, enter the pairing pass-code provided by the system into the phone. 7. If the phone is not found by the system, select "PHONE NOT FOUND?" and skip to step 10. The hands free system will prompt you to begin the pairing search from the phone. 8. Once the phone is paired, the system will notify you that the pairing was complete. If your phone supports enhanced features such as message and phonebook access, the system will display "Automatic Phone Sync". Select "On" for phone information to be imported or "Off" to not allow the system to synchronize these features. Check your phone for any popup messages and be sure to select the check boxes to always allow access to the MAP and PBAP requests if asked. Not accepting these requests may cause Bluetooth connection problems.. 9. If your phone was not found while on step 5, proceed with the following steps on the phone. 10. From the home screen on the phone, tap "Settings" 11. Tap "Bluetooth" 12. Verify that "Bluetooth" is ON. If not ON, tap the slider next to "Bluetooth" to turn from OFF to ON. 13. The phone will automatically scan for devices. 14. Tap the expected name of the device. 15. The phone will either display a 6 digit number to verify against the vehicle, or the phone will prompt for the pairing pass-code. If the 6 digit number is displayed, verify the number on the phone matches the number on the vehicle and press the confirmation button on the phone. If the phone prompts for the pairing pass-code, enter the pairing pass-code provided by the vehicle into the phone. 16. To enable incoming message notifications, tap the blue circular icon next to the device name and tap the slider next to "Show Notifications" to turn from OFF to ON. Instructions are based on newer model Hondas. Can’t get your phone to connect? Give one of our sales associates a call at (8088651651), or stop by for some assistance! DISCLAIMER: Connectivity depends on phone compatibility, which is not guaranteed by Honda and can change. Before purchasing a phone or this vehicle, please confirm compatibility. Honda will not be responsible for the compatibility of a phone with this vehicle.

  • What is Roadside Assistance?

    24-Hour Roadside Assistance Honda Roadside Assistance is a 24-hour emergency road service available to you in Assistance Service, if you experience any of the following while on the road, just call our toll free RSA number (Allianz: 18001033121/ India Assistance 18002661030) and we will dispatch a unit to provide services that can let you proceed to your destination. You are covered for any of the following services (limitations apply): • Winching • Jump start • Fuel delivery* • Lockout • Flat tire • Mechanical tow • Accident tow 24-Hour Emergency Towing Honda Roadside Assistance will arrange to transport your vehicle to the nearest Honda dealer in the event of a mechanical disablement that renders it inoperative. Your vehicle must be accessible to our dispatched transport unit (as determined by our local facility) to receive this service.

  • What should the tire pressure be on my car?

    The tire pressure should always be set to the tire manufacturer's suggest PSI (pounds per square inch) pressure specs. The specs can be found on the side of your right driver side door. Properly inflated tires will give you better gas mileage, tire wear, and overall handling of your vehicle.

  • Why should I purchase genuine Honda parts and accessories?

    Genuine Honda Parts and Accessories are engineered to the same exacting quality standards as the automobiles for which they are designed, providing factory installed fit, appearance and functionality tailored to each individual model. You can call our Parts Department at (8088652652),/ stop by the dealership to enquire further!

  • What is included in the Honda Multi-Point Vehicle Inspection?

    A multi-point inspection is standard on any Honda service. Our Honda trained and certified technicians check all of the following to ensure your Honda is running at safe and optimal performance. • Interior/Exterior o Headlights (high and low beams)/Taillights/Brake lights/Hazard Warning Lights/Turn signals/Exterior Lamps o Interior Lights o Windshield washer spray/Wiper operation/Wiper Blades/Windshield condition o Parking Brake o Horn operation o Clutch operation (if applicable) o Cabin air filter replaced at owner’s manual service interval • Battery Performance • Under Hood o Check fluid levels: Oil/Coolant/Power steering fluid/Brake fluid*/Windshield washer fluid/Automatic transmission fluid o External drive belts and radiator hoses o Hydraulic clutch reservoir fluid (M/T vehicles) o Engine air filter replaced at owner’s manual service interval • Under Vehicle o Brake lines/Hoses/Parking brake cable o Shock absorbers/Struts/Suspension/Tie rod ends and boots/Steering gear and dust seals o Exhaust system o Engine oil and/or fluid leaks o Drive shaft boots/Constant velocity boots and bands • Tire Condition o Wear pattern o Tire tread o Tire inflation • Brake Condition *Brake fluid NOT filled – fluid level indicates pad wear Schedule your next appointment with us by calling (8065265288) or visiting our service centre to schedule the same

  • What should I do if I lose my keys?

    If you need an additional key made, you will need to bring your registration card and driver’s license with you to our dealership along with an FIR. The person whose name appears on the registration car must be present in order to have a key made. For further details kindly contact our service centre on (8088652652).

  • What does the light on my dash mean?

    When a warning symbol appears in the odometer area of your dashboard, it means your vehicle requires attention or is due for maintenance. You should always refer to your Honda owner’s manual for complete dashboard warning light descriptions and recommended action or call our service department at (8088652652).